Terms of Service
Last Updated: January 2025
Welcome to RepairScout HQ. These Terms of Service ("Terms") govern your access to and use of our website at repairscouthq.com (the "Service"), operated by RepairScout HQ ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
1. Description of Service
RepairScout HQ is a local business directory that connects Phoenix-area residents with mobile mechanics and auto repair service providers. Our Service provides:
- A searchable directory of auto repair businesses in the Phoenix metropolitan area
- Business information including contact details, services offered, and customer reviews
- Filtering and search tools to help you find relevant service providers
- Information aggregated from publicly available sources
Important: RepairScout HQ is an information directory and aggregator service. We do not provide auto repair services ourselves, nor do we directly employ or endorse the mechanics and shops listed in our directory.
2. User Responsibilities
2.1 Acceptable Use
You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates applicable laws or regulations
- Scrape, harvest, or collect data from our Service using automated means
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the Service or servers
- Impersonate any person or entity or misrepresent your affiliation
- Submit false, misleading, or fraudulent information
- Use the Service to harass, abuse, or harm another person or business
2.2 Account Security
If you create an account with us in the future, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
3. Business Listings and Information
3.1 Information Sources
The business listings on our Service are compiled from publicly available sources, including but not limited to:
- Google Business Profile listings
- Public business directories
- Business websites and social media
- User-submitted information
3.2 Accuracy Disclaimer
While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any business listings or information displayed on our Service. Business information may change without notice, and we are not responsible for:
- Outdated contact information, hours, or service offerings
- Business closures or relocations
- Pricing or cost estimates
- The quality, accuracy, or reliability of third-party reviews
3.3 Verification Status
Some listings may be marked as "verified." This indicates that we have confirmed basic information such as business existence and contact details through publicly available sources. Verification does not constitute an endorsement, quality guarantee, or certification of services provided by the business.
4. No Endorsement or Warranties
4.1 Independent Businesses
All mechanics and auto repair shops listed on our Service are independent businesses. RepairScout HQ:
- Does not employ, control, or supervise these businesses
- Does not guarantee the quality, safety, or legality of their services
- Is not responsible for their actions, conduct, or business practices
- Does not endorse any particular business or service provider
4.2 Service Disclaimers
OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the Service will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy or reliability of information
- Warranties that defects will be corrected
5. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPAIRSCOUT HQ SHALL NOT BE LIABLE FOR ANY:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from your use or inability to use the Service
- Damages resulting from interactions with businesses listed in our directory
- Damages caused by third-party content, actions, or omissions
You acknowledge that:
- You use our Service at your own risk
- You are responsible for verifying information before making decisions
- You should independently evaluate service providers before hiring them
- RepairScout HQ is not a party to any transaction between you and listed businesses
6. Indemnification
You agree to indemnify, defend, and hold harmless RepairScout HQ and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Your interactions with businesses listed in our directory
7. Third-Party Links and Content
Our Service may contain links to third-party websites, services, or content (including business websites, social media profiles, and review platforms). We do not control, endorse, or assume responsibility for:
- The content, privacy policies, or practices of third-party websites
- Products or services offered by third parties
- Accuracy of third-party information or reviews
- Your interactions with third-party websites or businesses
You access third-party links at your own risk and should review their terms and privacy policies.
8. Intellectual Property
8.1 Our Content
The Service, including its design, layout, graphics, and original content, is owned by RepairScout HQ and protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without authorization
- Create derivative works based on our Service
8.2 User-Generated Content
If you submit content to our Service (such as reviews or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content in connection with operating and promoting our Service.
9. Modifications to Service and Terms
We reserve the right to:
- Modify, suspend, or discontinue the Service at any time without notice
- Update these Terms at any time by posting revised Terms on this page
- Change pricing, features, or availability of any part of the Service
Your continued use of the Service after changes constitutes acceptance of the modified Terms. We are not liable for any modification, suspension, or discontinuation of the Service.
10. Termination
We may terminate or suspend your access to the Service immediately, without notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. Provisions that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) will remain in effect.
11. Governing Law and Disputes
These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in Maricopa County, Arizona.
You agree to submit to the personal jurisdiction of these courts and waive any objection to venue.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
13. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and RepairScout HQ regarding the use of our Service and supersede any prior agreements or understandings.
14. Contact Information
If you have questions about these Terms, please contact us:
By using RepairScout HQ, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.